After-sales service

Technical support

Our technical support provides assistance 24 hours a day, 365 days a year, offering international cover. We lend our services in the assembly, start-up, adjustment and repair of our machinery.

Once our technicians or professionals from allied centres have evaluated the state of the machine in case, we proceed with local repair or we move it to our factory.

Tel. +34 946680000 / Mobile +34 630918860

aftersales@alconza.com

 

After-sales service

Replacement parts

For a quick response regarding any request for replacement parts for machinery supplied by us, you must specify:

  • Serial number of the motor/generator (visible in the machine's characteristics plate).
  • Clear description of the required items (taking references from the manual, photos, faulty items or those to be replaced, etc.).

Tel. +34 946680000

spares@alconza.com