What does Customer Service mean for Alconza? Among others, Customer Service means taking care of the Life Cycle of our machinery. On November 2022 Alconza gave a training course to the crew of the Italian NAVY, focused on its MEP installed onboard Trieste (L9890). The course was conducted at Fincantieri Shipyard, aiming to provide the…
DetailsIt was a wonderful event where we had the opportunity to learn and explore new approaches to preventive corporate culture, aligned with Alconza’s key values: taking care of the people who comprise the team. Thanks to the speakers and partners we were able to exchange experiences, fostering the culture of integration and good practices within…
DetailsWe are proud and delighted to find Alconza machines dating back to 1975, installed aboard vessels worldwide. We would like to take this opportunity to thank our valued customers. Not only for their continued trust, but also for being their first choice, based on Alconza’s high quality, reliability, track record and commitment towards our customers.
DetailsAlconza, an original electric motors and generators manufacturer, is focused on creating added value and continuous improvement, by offering multi-brand services with the aim of ensuring our customers’ satisfaction. Alconza’s Customer Service team is dynamic and responsive, adapting to customer needs, minimizing downtime through preventive maintenance and acting 24/7 in reactive services, both on-site and…
DetailsAlconza is involved in the so-called TrAM project, a ground-breaking European initiative for the design and production of the first high-speed electric ferry to operate in Europe. This project is revolutionary in two different aspects: its zero-emission technology and the production methods, based on advanced modularization, namely, building by modules. Led by Norwegian mobility company…
DetailsAlconza Berango S.L., a key player in the design, manufacture and maintenance of electric motors and generators for Offshore marine applications, has recently designed, built and supplied Yaskawa Automation & Drives Corp. with 4 thruster motors. These will be rigged in an Offshore Wind installation vessel, built at the Pax Ocean shipyard for the company…
DetailsAlconza’s Customer Service performs maintenance tasks for the renewal of the Class Survey of the BARBAROS HAYREDDIN PASA vessel in Turkey, as it already did back in 2016. This latest service completed a few weeks ago was wider in terms of scope, with the replacement of critical spare parts, as well as the performance of…
DetailsThe Basque enterprise, a leader in their sector, will also provide other manoeuvring components for the vessel, which covers the route of the Isle of Man. Alconza reinforces its leadership in the marine propulsion motors sector thanks to a new project it is currently undertaking in a RoPax-type ferry, which will be based in the…
DetailsAlconza’s Customer Service solves an incident on a Maersk ship after a screw is lost inside a generator. Alconza’s 24-hour Service received a WhatsApp message in the middle of the night from their service partner in Brazil, advising that one of their service engineers had had the misfortune of losing an M6 Allen screw inside…
DetailsThe motors and generators supplied by Alconza are critical elements aboard vessels, or in hydroelectric and industrial plants…
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